January 2018 Newsletter


Thanks to all of your great suggestions,

we've added lots of new features to 

INSIGHT Addiction & INSIGHT Behavioral.


We hope you find them useful!

New "Other Issue" Category




Because patients often are struggling with other issues besides addiction and/or mental disorders, we've added an "Other" category to INSIGHT's monitoring.  If patients indicate they are struggling with one of the following issues, they are asked on each survey the impact this issue is having on their ability to function and quality of life:


  • Personality Disorder
  • Gambling Addiction
  • Pornography Addiction
  • Sex Addiction
  • Process Addiction
  • Internet Addiction
  • Gaming Addiction
  • Obsessive-Compulsive Disorder
  • Attention Deficit Hyperactivity Disorder
  • Other (fill in the blank) 

Improved History Section


Now you can see the history of a patient at a glance and easily update it.  

Go to the History page by clicking on the History button on the Patient's dashboard.  




More Discharge Options

We've added several new discharge options to account for different situations our clients are experiencing.  Depending upon which levels of treatment your center provides and whether you sometimes serve patients who have been mandated to attend treatment, you can select from as many as four different options for patients who've completed at least a portion of treatment:

  • Patient successfully completed recommended treatment
  • Patient completed his or her mandated treatment
  • Patient completed at least one level of care, but not all recommended treatment
  • Patient completed detox only

For patients discharging without completing treatment, our standarized options allow Vista to compare your center's treatment completion rates with national norms while also collecting data on interesting questions such as how often patients are being forced to leave for insurance reasons. 

Simplified Alerts



We've simplified the alerts clinicians receive after patients submit surveys.  Critical alerts will only be sent in potentially life-threatening situations where a patient reports having suicidal thoughts and some intention of acting on them.  Basic (one flag) alerts will be sent when patients report suicidal thoughts without an intention to act or if they report self-harming or using drugs or alcohol during treatment.

Set how quickly you want to be notified of different types of alerts on your Settings page.


Helpful Knowledge Base


Can't figure out how to do something?  Check out INSIGHT's Knowledge Base by clicking on the Help button at the top right of your INSIGHT screen.  The searchable Knowledge Base will give you step-by-step instructions, illustrated with helpful screen shots!

For example, are you wondering what happened to the descriptions for the icons on the left navigation bar?  Bring them back by clicking on the three bars on the top of your screen (see picture on the right).



Free Quarterly Audit Reports



To help clients use INSIGHT effectively, Vista now provides free quarterly audits.  We'll compare the patients enrolled in INSIGHT with your census, report how frequently patients are submitting updates, and make sure clinicians are logging in regularly.  You'll find these audit reports particularly helpful during Joint Commission accreditation surveys.  


Weekly Drop-In Training Sessions

If you have questions or missed your team's original training session, drop-in training sessions are offered every Friday at 1:00 p.m. EST.  Just sign up here!

And, as always, if you have any questions, feel free to email support@vista-research-group.net or call toll-free (800) 215-3201  ext. 2.  Our friendly support personnel are usually available on weekdays from 8:00 a.m. to 9:00 p.m. Eastern Standard Time (EST)!