January 2018 Newsletter | Vista Research Group

Thanks to all of your great suggestions,

we've added lots of new features to

INSIGHT Addiction & INSIGHT Behavioral.

We hope you find them useful!

New "Other Issue" Category

Because patients often are struggling with other issues besides addiction and/or mental disorders, we've added an "Other" category to INSIGHT's monitoring. If patients indicate they are struggling with one of the following issues, they are asked on each survey the impact this issue is having on their ability to function and quality of life:

Personality Disorder
Gambling Addiction
Pornography Addiction
Sex Addiction
Process Addiction
Internet Addiction
Gaming Addiction
Obsessive-Compulsive Disorder
Attention Deficit Hyperactivity Disorder
Other (fill in the blank)

Improved History Section

Now you can see the history of a patient at a glance and easily update it.

Go to the History page by clicking on the History button on the Patient's dashboard.

More Discharge Options

We've added several new discharge options to account for different situations our clients are experiencing. Depending upon which levels of treatment your center provides and whether you sometimes serve patients who have been mandated to attend treatment, you can select from as many as four different options for patients who've completed at least a portion of treatment:

Patient successfully completed recommended treatment
Patient completed his or her mandated treatment
Patient completed at least one level of care, but not all recommended treatment
Patient completed detox only

For patients discharging without completing treatment, our standarized options allow Vista to compare your center's treatment completion rates with national norms while also collecting data on interesting questions such as how often patients are being forced to leave for insurance reasons.

Simplified Alerts

We've simplified the alerts clinicians receive after patients submit surveys. Critical alerts will only be sent in potentially life-threatening situations where a patient reports having suicidal thoughts and some intention of acting on them. Basic (one flag) alerts will be sent when patients report suicidal thoughts without an intention to act or if they report self-harming or using drugs or alcohol during treatment.

Set how quickly you want to be notified of different types of alerts on your Settings page.

Helpful Knowledge Base

Can't figure out how to do something? Check out INSIGHT's Knowledge Base by clicking on the Help button at the top right of your INSIGHT screen. The searchable Knowledge Base will give you step-by-step instructions, illustrated with helpful screen shots!

For example, are you wondering what happened to the descriptions for the icons on the left navigation bar? Bring them back by clicking on the three bars on the top of your screen (see picture on the right).

Free Quarterly Audit Reports

To help clients use INSIGHT effectively, Vista now provides free quarterly audits. We'll compare the patients enrolled in INSIGHT with your census, report how frequently patients are submitting updates, and make sure clinicians are logging in regularly. You'll find these audit reports particularly helpful during Joint Commission accreditation surveys.

Weekly Drop-In Training Sessions

If you have questions or missed your team's original training session, drop-in training sessions are offered every Friday at 1:00 p.m. EST. Just sign up here!

And, as always, if you have any questions, feel free to email support@vista-research-group.net or call toll-free (800) 215-3201 ext. 2. Our friendly support personnel are usually available on weekdays from 8:00 a.m. to 9:00 p.m. Eastern Standard Time (EST)!

Do you want to join a community of treatment professionals who are fervently committed to providing every patient with the best possible chance of recovering from addiction and/or mental illness? Members of the Vista Research Network use state-of-the-art software to monitor patients during treatment and follow up with them afterwards to learn how effective their treatment was in helping them recover. Not only are clinicians able to use to easily personalize the treatment they provide, but Vista’s trailblazing data analytics platform and comprehensive research reports help owners and managers continually monitor and improve their center’s effectiveness.

Vista Research Group monitors your patients during treatment and follows up with them afterwards so you can help more of your patients recover from addiction.

Once Vista’s research agreement is signed, a 30-minute Implementation Meeting will be scheduled with your leadership team to understand how your center is structured and what data you want to collect. After this meeting, the only additional information Vista will need is a list of users needing access to the software. Vista is usually able to customize the software for a new center within 24 hours of receiving this patient list.

During online training sessions, Vista will explain why progress monitoring helps patients get better faster, demonstrate the key features of the software, discuss best practices, and answer any questions your team has.

Training videos and step-by-step instructions are available in Vista’s private community as well as in a searchable Knowledge Base. Vista also provides live phone and email support seven days a week to answer any questions new users might have.