January 2020 Newsletter | Vista Research Group

We've added exciting new features to INSIGHT Addiction & INSIGHT Behavioral, launched INSIGHT's data analytics platform, & published results for 23,000+ patients!

Easily Readmit Patients Returning to Treatment

Patients submitting a second permission form will now be automatically directed to the appropriate next survey, thus reducing duplicates. Instead of having to resubmit the entire intake questionnaire, patients returning to a treatment center within 3 months of discharge will take a short readmission survey. Patients can also be readmitted by clicking the 3 buttons next to the patient's name.

Observe Trends in Eating Disorder Behaviors

For patients struggling with severe withdrawal symptoms, answering questions about traumatic thoughts or disordered eating behaviors may be premature. INSIGHT Detox, available at no extra charge to INSIGHT users, focuses on the issues that are top-of-mind to the patient during this difficult time -- their physical & emotional withdrawal symptoms and their cravings. Learn more here.

Assign Staff to Specific Programs

Want better control over which members of your team can access the patient data and receive notifications for specific groups of patients? It's now easy to assign your counselors and managers to specific programs such as residential or IOP. Learn more here.

Easily Request Parent Permissions

Have you been struggling to get parental permission for adolescents to use INSIGHT? With a click of a button, you can now send parents an email or text request to the address or phone number their child provided! Learn more here.

Modify Patient Surveys

Have you become concerned that a patient might be struggling with an issue such as anxiety or an eating disorder that INSIGHT hasn't been monitoring him or her for? Simply click on the 3 buttons to the right of the patient's name on your list of patients and select "Modify Survey". Then, for any condition you want your patient to be monitored for, change the "N" to a "Y".

Increase Patient Engagement

We've created patient handouts for INSIGHT and RECOVERY 20/20 that explain the purpose behind Vista's research and encourage patients to actively participate. We recommend that programs hand a copy of the INSIGHT flyer to each patient prior to their being asked to enroll in INSIGHT. For programs doing RECOVERY 20/20, we recommend that all patients be handed the RECOVERY 20/20 flyer and encouraged to participate in the post-treatment follow-up as part of their exit interview. Download the flyers here.

Showcase Your Center's Investment in Research

With more than 3.8 million views to date of John Oliver's expose of the addiction treatment industry, it is more important than ever to be able to differentiate your treatment center from the charlatans. INSIGHT clients may include Vista Research Group's logo on their website with a link to this page that explains that your center is a leader in the field of research-driven addiction treatment. Separately, if you'd like visitors to Vista's website to be able to find your center, email a high-resolution version of your logo to support@vista-research-group.net and we'll post it on our website with a link to your site.

Document How You're Informing Clinical Care

Your clinicians can use the "Additional Information" section at the bottom of each patient's dashboard to record their impressions of and planned response to each survey's INSIGHT results. This documentation will make it easy to show that your clinicians are using the patient-reported data to inform clinical care as required by JCAHO's new outcome measures standard.

Weekly Drop-In Training Sessions

If you have questions or missed your team's original training session, drop-in training sessions are offered every Friday at 1:00 p.m. EST. Just sign up here!

And, as always, if you have any questions, feel free to email support@vista-research-group.net or call toll-free (800) 215-3201 ext. 2. Our friendly support personnel are usually available on weekdays from 8:00 a.m. to 9:00 p.m. Eastern Standard Time (EST)!

Do you want to join a community of treatment professionals who are fervently committed to providing every patient with the best possible chance of recovering from addiction and/or mental illness? Members of the Vista Research Network use state-of-the-art software to monitor patients during treatment and follow up with them afterwards to learn how effective their treatment was in helping them recover. Not only are clinicians able to use to easily personalize the treatment they provide, but Vista’s trailblazing data analytics platform and comprehensive research reports help owners and managers continually monitor and improve their center’s effectiveness.

Vista Research Group monitors your patients during treatment and follows up with them afterwards so you can help more of your patients recover from addiction.

Once Vista’s research agreement is signed, a 30-minute Implementation Meeting will be scheduled with your leadership team to understand how your center is structured and what data you want to collect. After this meeting, the only additional information Vista will need is a list of users needing access to the software. Vista is usually able to customize the software for a new center within 24 hours of receiving this patient list.

During online training sessions, Vista will explain why progress monitoring helps patients get better faster, demonstrate the key features of the software, discuss best practices, and answer any questions your team has.

Training videos and step-by-step instructions are available in Vista’s private community as well as in a searchable Knowledge Base. Vista also provides live phone and email support seven days a week to answer any questions new users might have.