Vista’s data analytics platform allows center managers to analyze 40 different patient-reported metrics by date, by program and by clinician. Centers can identify and address opportunities for improvement such as:
- Patient Dissatisfaction: Are patients in one of your programs dissatisfied with an easily-correctable issue?
- Need for Additional Clinician Training: Are one or more of your clinicians less effective than others at decreasing the severity of their patients’ co-occurring disorders?
- Patient Population Trends: Has the number of patients in treatment for a particular drug of choice changed enough to warrant any changes in treatment emphasis?
To assist centers in strategically analyzing their results and developing a detailed strategic action plan, Vista offers a 5-week online Performance Improvement Workshop every January.
Videos and worksheets are available in the private community for Vista Research Network members who wish to conduct their own Do-It-Yourself Performance Improvement Workshops at other times of the year.